Privacy Policy

Privacy Policy

Privacy Policy

This Privacy Policy explains how T & P International (“we”, “us”, “our”), operator of sientle.com, collects, uses, and protects your personal information when you visit our store or make a purchase.

1. Information we collect

When you visit sientle.com, we automatically collect certain information about your device, including your IP address, browser type, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view, search terms, and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “Order Information”.

2. How we use your information

We use the information we collect to:

  • Fulfil orders, process payments, arrange shipping, and provide invoices and order confirmations
  • Communicate with you about your orders or our products and services
  • Screen orders for potential risk or fraud
  • Improve and optimise our store (for example, by generating analytics about how customers browse and interact with sientle.com)
  • Provide you with information or advertising relating to our products, where it aligns with the preferences you have shared with us

3. Sharing your information

We share your personal information with trusted service providers to help us run our store, including:

  • Shopify, which powers sientle.com
  • Payment processors who handle your transactions
  • Shipping carriers and fulfilment partners
  • Analytics providers that help us understand how the site is used

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

4. Your rights

Depending on where you live, you may have the right to access, correct, update, or delete the personal information we hold about you, as well as to object to or restrict certain processing. To exercise any of these rights, email info@sientle.com.

5. Data retention

When you place an order through sientle.com, we will keep your Order Information for our records unless and until you ask us to delete it.

6. Cookies

We use cookies and similar technologies to operate the site, remember your preferences, analyse usage, and personalise your experience. You can control cookies in your browser settings, but disabling them may affect site functionality.

7. Children

sientle.com is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The latest version will always be posted on this page.

9. Contact

For more information about our privacy practices, or if you have questions, please contact us at info@sientle.com.